Client Services Assistant (Part-time)

Join Our Team as a Client Services Assistant!

Myriad is a leading and growing consultancy specialising in international tax incentives and grant bid writing. Our mission is to provide exceptional client service and be the most trusted name in our field.

If you thrive in a client-facing role and take pride in delivering first-class professional service, this is the perfect opportunity for you. We're looking for a proactive, highly organised individual with an outgoing personality who enjoys taking initiative. If that sounds like you, we’d love to hear from you!

Location: Working from our head office based in Market Harborough.

Hours: This is a part-time role requiring 20 to 24 hours per week, Monday to Friday. Specific working hours can be discussed to accommodate mutual flexibility.

Salary: £14.50 per hour + 5% employer pension + 25 days holiday

Key Responsibilities

• Serve as the primary contact for all UK and Irish inbound enquiries, conducting initial assessments and escalating qualified leads.
• Manage and update the CRM to track prospective clients through the business development journey.
• Engage existing clients to initiate new claims and coordinate with Myriad’s delivery team to assign the right specialists.
• Handle incoming calls, screen them, and direct to the appropriate team members.
• Provide administrative support to the wider team as needed.

Experience & Skills Required

The ideal candidate for the Client Services Assistant role will be confident, self-motivated, and possess strong verbal and written communication skills. A minimum of two years’ experience in a client services role, ideally within a B2B environment, is required. Proficiency in Microsoft Word and Excel is essential.

If this sounds like you, then please apply now.

Direct applications only, no agencies.